WORKSHEET S3: HEALTH AND PUBLIC SAFETY
TASK: to assess public health and community safety in the town and surrounding countryside
1: Introduction to the task
Residents of market towns and their surrounding countryside need access to adequate healthcare and emergency services including ambulances, police and fire services. Community safety is also an important consideration. Local authorities are required under the Crime and Disorder Act 1999 to produce a strategy for fighting crime. Audits of community safety issues including crime and the fear of crime may have been undertaken to inform these strategies.
Guidance on carrying out a fear of crime survey is given in Data Sources and Survey Methods Directory on the Market Towns Learning Network.
2: Getting the following information will help you assess the healthcare and emergency services provision for your town and surrounding countryside
Sub-section 1: Health and Social Care
S3 Q1
DOCTOR AND DENTIST PROVISION:
a. How many doctors and dentists surgeries are there?
b. How do these figures compare with Local Health Authority target levels and local needs?
c. Where are they located?
d. Will any future planned changes to service provision increase or decrease access to doctors and dentists?
e. What transport is there (either public, a suitable community transport scheme, or both) to surgeries from outlying areas?
(Worksheets EN1 Q9; EC7 Q7,15; T1; T2; T3 also refer to public transport)
Starting points for information
Local Health Authority Register of Doctors & Dentists
LHA target levels
Local Authority for transport information
ANSWER S3 Q1:
a. Doctors surgeries are Oaklands Medical Centre, Monteagle Surgery and Hartley Corner Surgery. The dentists are The Link, Mr Easby, Barnfield Dental Services and SA Shawkat.
b. (waiting for answers)
c. Oaklands Medical Centre is in the centre of Yateley, Monteagle Surgery is located in the west and Hartley Corner is in Frogmore and Darby Green.
d. (waiting for answers)
e. There is very little provision od public transport from the surrounding villages served by the surgeries and dentists. Access is mainly by private car. However local charities such as Yateley Neighbourcare provide a service.
S3 Q2
CLINICS:
a. What specialist clinics and out patient clinics are available locally (for example, family planning, drugs and drink advice)?
b. Where are they?
Starting points for information
Local Health Authority
Local voluntary & charity groups
ANSWER S3 Q2:
a. Specialist and out patient clinics include Chiropody, Speech therapy, Dental clinic, Asthma clinic, Diabetes, Flu(Autumn only) Family planning,stop smoking clinic, ante natal,well man clinic and general health screening.
b. Within the surgeries.
S3 Q3
MOBILE UNITS:
Which local health clinics, doctors and dentists operate mobile service units?
What areas do they cover?
Are there any plans to increase the coverage by mobile units?
Starting points for information
Local Health Authority
ANSWER S3 Q3:
Frimley Park Hospital operate an out of hours emergency service.
S3 Q4
NON-EMERGENCY HOSPITAL SERVICES:
a. How easy is it for residents to get access to non-emergency hospital services as a user or visitor?
b. What services are available?
c. How far away are they?
d. Are they accessible by public transport?
e. Can patients pre-book appointments?
f. What are the waiting times for getting appointments?
g. How long are people on waiting lists?
(Worksheets EN1 Q9; EC7 Q7,15; T1; T2; T3 also refer to public transport)
Starting points for information
Local Health Authority
Local transport survey
ANSWER S3 Q4:
a.Very easy
b. All services connected with a large hospital
c. 5 miles to Frimley Park Hospital or 5 miles to Fleet Hospital
d. Yes by number 3 bus service every 1/2 hour to Frimley.
Yes by number 71 bus service hourly to Fleet
e. You can only have pre booked appointments
f. It depends on your medical condition.
g. It depends on your medical condition.
S3 Q5
HOME SERVICES:
a. What social and health care services are available in the home for those needing them (for example, community nurses, health visitors, home help, etc)?
b. What informal support is available for those not using statutory services?
(Worksheets EC7 Q8; T2 Q4,5; T3 also refer to disability issues)
Starting points for information
Local Health Authority
County Council
Social Services
Local voluntary groups & charities for informal support
ANSWER S3 Q5:
a. Community nurses, midwives, health visitors and home help
b Yateley has a number of charity run services and commercial services available from individuals and large companies.
S3 Q6
HEALTH:
a. How do local mortality rates for heart disease, stroke, cancer, suicide and accidents compare with regional and national averages?
b. If they are high, what health service provision is being targeted in these areas?
Starting points for information
Local Health Authority (ask for local & national statistics)
S3 Q7
POLLUTION LEVELS:
a. Do background levels of noise, air quality and water quality meet or exceed national standards?
b. Are there any blackspots where national levels are exceeded?
(Worksheets EN1; EN2; EN3; EC7 Q10,17,18 also refer to environmental quality)
Starting points for information
District Council Environmental Health Dept
Environment Agency (ask for statistics on background pollution levels)
ANSWER S3 Q7: Answers supplier by Hart Disatrict Council Environmental Health:
A ). The background levels of noise and air quality do not exceed statutory limit values in Yateley.
B). National levels are not currently exceeded within Hart District.
Although there is an area of concern for Nitrogen Dioxide (NO2) levels on the A30 in Blackwater (vicarage Rd junction) This must be closely monitored with regard to potential exceedences. Rushmoor BC has an Air Quality Management Area Designated on junction 4A of the M3 adjacent to the Hart boundary.
Sub-section 2: Emergency services
S3 Q8
RESPONSE TIME TARGETS:
a. What are the ambulance, police and fire services response time targets?
b. How well are these targets being met?
c. What are the problem areas if targets are not met?
d. What plans are there to improve these?
Starting points for information
Local Health and Police authorities
Internet
Local council surveys
Sub-section 3: Community Safety
S3 Q9
CRIME:
a. What are the crime rates for the locality?
b. How do incidences of crime compare with regional and national rates?
c. Are incidences higher for specific types of crime (for example, shop theft, burglaries, personal assault, criminal damage, car theft, and theft from vehicles)?
d. Does geographical location play a part in this?
e. How will future policing strategies address these problems?
Starting points for information
Local Police Authority (ask for local, regional & national crime statistics & policy)
S3 Q10
FEAR OF CRIME:
a. Is the fear of crime significantly worse than actual crime rates?
b. If yes, what factors are contributing to these fears?
Starting points for information
Local Police Authority for local crime statistics
Fear of crime survey for comparison with actual statistics
ANSWER S3 Q10:
a. According to information from one of the Community Safety Wardens, fear of crime is worse than actual crime rates.
b. Mainly adverse TV and press publicity.
S3 Q11
ANTI-SOCIAL BEHAVIOUR
Which areas show visible evidence of vandalism, unlit streets, litter or graffiti?
(Worksheets EN1; EN2; EN3; EC7 Q10,17,18 also refer to environmental quality)
Starting points for information
Local survey
ANSWER S3 Q11:
According to one of the Community Safety Warden covering Yateley, anti social behaviour is lower than in other comparible areas. There are pockets of vandalism but little litter or graffiti. The vandalism mainly takes place at Pembroke Parade, Somerfield Car Park, Waitrose Car Park, Monteagle Open Space, Yateley Hall, Yateley School, Yateley Green and The Darby Green Centre. Although this is seen as a huge problem by many Yateley residents, in fact it is less than for other areas of Hart.
S3 Q12
CRIME PREVENTION MEASURES:
a. Where crime prevention measures are in place?
b. Which other areas would benefit from the introduction of crime prevention measures?
''Measures may include CCTV, street lighting, more police officers, community policing and Neighbourhood Watch.
Starting points for information
Local Police Authority
District Council
ANSWER S3 Q12:
a. CCTV cameras are situated along the Reading Road through the centre of Yateley and at the Darby Green Community Centre. These are centrally operated by HDC. Privately owned CCTV operate at Aylesham Way shops, Monteagle Open Space, Yateley Town Council and many other commercial premises.
b. All areas would benefit from extra community policing and Neighourhood Watch Schemes. Specific areas, mentioned in the answer to question 11, would benefit from crime prevention measures.
S3 Q13
POLICE MANNING LEVELS
What is the level of local police presence (for example, police stations/mobile stations/local or community police officers/community support)?
Starting points for information
Local Police Authority
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